DRAFT: this document requires attorney review before launch.
Privacy Policy
Last updated: July 27, 2026
The short version: we collect the minimum we need to deliver readings, we never see your card number, we don’t sell your data, and you can ask us to delete everything by sending one email.
1. What we collect
- Email address: your account identifier; where readings, codes, and receipts go.
- Mobile number: used to reach you about your readings and session times. We don’t verify it by SMS today and we never call to sell you anything.
- Reading content: questions, photos, or details you share so your reader can write or hold your reading. Used solely for that.
- Payment records: handled by Stripe. We store only Stripe’s identifiers (customer, payment, and subscription IDs) plus amounts and dates. Your card number never touches our servers.
- Basic technical logs: standard web-server logs (IP, timestamps) for security and debugging, kept briefly.
We deliberately collect no browsing-profile data: no advertising cookies, no cross-site trackers. The only cookie we set is the one that keeps you signed in.
2. What we use it for
- Delivering what you bought (readings, receipts, sign-in codes).
- Billing, and the renewal-reminder emails our terms promise.
- Answering support email.
- Security: preventing fraud and abuse.
- Wellbeing check-ins: if usage patterns suggest the service may not be serving you (for example, booking every single day for two weeks), a human may check in, never to sell you anything.
3. Who we share it with
We share personal information only with the vendors who run the service:
- Stripe: payment processing.
- Resend: sending our transactional email.
- DigitalOcean: hosting and our database.
- Your reader: sees what you share for a reading, as needed to deliver it.
We do not sell or rent personal information, we don’t share it for cross-context behavioral advertising, and we disclose it beyond the list above only if the law requires it.
4. How long we keep it
Account and purchase records: while your account exists, then as long as tax and payment rules require. Sign-in codes: minutes (they’re stored hashed and expire in 10). Reading content: until your reading is delivered plus a short support window, then deleted on request or on account deletion.
5. Your choices and rights
- Access or delete:email support@unlimitedpsychics.com from your account address and we’ll export or delete your data. Deleting your account cancels any membership first so nothing keeps billing.
- Correct:same address. We’ll fix anything that’s wrong.
- California (and similar state) residents:you have the rights to know, delete, correct, and to non-discrimination. We don’t sell or share personal information as those laws define it, so there’s nothing to opt out of.
6. Security
Traffic is encrypted (TLS), our database requires certificate-verified connections, sign-in codes are stored hashed, and card data lives with Stripe, not us.
7. Children
The service is 18+. We don’t knowingly collect information from minors; if you believe a minor has used the site, email us and we’ll delete the data.
8. Changes
If this policy changes in a way that matters, we’ll email you before it takes effect.
9. Contact
support@unlimitedpsychics.com, or just reply to any email we’ve sent you. See also our Terms of Service.